They are just part of our One Team which also comprises Doctors, Nurses, Allied Healthcare Professionals, Housekeepers, Chefs, Fundraisers, Warehouse and Shop teams, Administrators, Educators, Maintenance, PR and Communications team and more!
As a UK registered charity, we’re governed by a Board of Directors (Trustees), all of whom give their time in a voluntary capacity to ensure that the charity is run appropriately and according to Charity Law. They have overall financial and legal responsibility for the organisation and meet regularly. You can click here to see more about our Governance and reporting.
We also have a Chief Executive and a very small Executive Team. The members are responsible for the day-to-day running of the charity and its associated trading companies. They report on a regular basis to the Board of Trustees.
As CEO, Paul has overall executive responsibility for the charity, leading the executive management team and reporting to the Board of Trustees through the Chairman.
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He advises the Board on strategic and governance matters.
Paul joined our charity in 2005, helping to steer the merger that established Cornwall Hospice, having previously held CEO roles in other charities and following an early career in member services for the AA. He’s married with three children and lives in Bodmin.
Other key roles of responsibility:
Paul Brinsley is the Care Quality Commission (CQC) nominated Responsible Individual for our charity, giving him overall responsibility for the care and services that we provide.
Sarah is responsible for the nursing and therapy teams across both hospice sites and is the (joint) Accountable Officer for Controlled Drugs.
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Sarah brings a 20 year nursing career to our hospices, starting as a healthcare assistant, then qualifying as a nurse specialising in Oncology including clinical research trials. She has also worked within Private Healthcare at the Christie Private Care based within the NHS Hospital, and was the Lead Macmillan Clinical Nurse Specialist, achieving nomination of ‘service of the year’ at the Nursing times awards, and winning the Luang Buisson Leadership award (as part of the senior leadership team). During my 11 plus years at The Christie I lead teams that were inspected and rated as outstanding by the CQC.
Her previous role was as Director of Clinical Services at Bury Hospice in Greater Manchester.
Other key roles of responsibility:
Sarah Machin the Registered Manager for our hospices and Caldicott Guardian for our charity.
Will has overall executive responsibility for financial, estates and IT matters, reporting to the Board of Trustees through the Finance Committee.
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Will initially joined the Cornwall Hospice team in February 2011 as a Management Accountant, a role which then developed into the Head of Finance. He subsequently left the Charity in December 2017, taking up the role of Head of Finance with The British Academy in London, where he remained until returning to Cornwall and the role of Director of Finance and Resources in March 2024.
Will is a Fellow of the Association of Chartered Certified Accountants, having qualified in 2014. Initially from Cornwall, Will lives in St Austell with his family, including two young sons who keep him on his toes. Often, they can all be found at Charlestown comparing the coastline to that of Amalfi, the birthplace of his partner and a place they regularly visit.
Other key roles of responsibility:
Will Hood is our Senior Information Risk Owner (SIRO), this means he has overall responsibility for our information risk policy. The SIRO is accountable and responsible for information risk across the organisation.
Frazer has overall executive responsibility for Income Generation for our charity. He oversees the retail, fundraising and lottery departments.
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Frazer has a professional background in retail, having worked for Waterstones, Whittards and the National Trust. He joined Cornwall Hospice in 2016 as Commercial Manager and more recently was the Head of Retail, managing the charity’s 30 shops, donation centres and warehouse.
Key to his role as Director of Income Generation is the continuing drive to raise the money required to fund the care provided by Cornwall Hospice, enhancing and developing commercial opportunities and partnerships in all areas. This role ensures that in these difficult economic times, we continue to produce the revenue we need to protect and develop the care we offer in our hospices and in the community.
Frazer is married with two children and lives in the St Austell area where his hobbies include travel, reading and the odd glass of wine.
Other key roles of responsibility:
Frazer Hopkins also has the role of a Freedom to Speak Up Guardian for the charity’s staff and volunteers.
Vital to the smooth running of our charity is the Senior Leadership Team, made up of representatives from each of our directorates.
As Head of Retail, Grant oversees the day-to-day running of Cornwall Hospice’s extensive retail operations. This includes managing our chain of charity shops across Cornwall, our Donation Centres and warehouses, and the logistics of ensuring the right stock reaches the right place at the right time. Our retail network plays a vital role in generating the income that allows us to continue providing outstanding care to patients and families across Cornwall.
As Head of ICT, Kaz leads our in-house technology team, keeping Cornwall Hospice’s IT infrastructure running smoothly. From computers and mobile devices to communications systems and online security, Kaz and the team ensure that our people have the reliable, secure technology they need to deliver outstanding care across both sites.
As Head of People & Culture, Sara leads the team responsible for looking after all staff across Cornwall Hospice. From supporting colleague wellbeing and development to overseeing recruitment, Sara plays a vital role in ensuring that our people feel valued, supported, and inspired to deliver the best possible care for our patients and their families.
As Head of Hospice Services, George provides strategic oversight of Cornwall Hospice’s non-clinical functions, leading on hospice support services across both sites. Helping to ensure the stability and continuity needed to support the next phase of our development as a charity.
As Head of Clinical Services, Lisa’s first and foremost priority is supporting the teams at Mount Edgcumbe Hospice and St Julia’s Hospice. Leading the clinical teams that deliver our palliative and end of life care services, Lisa works to ensure that every patient in Cornwall receives compassionate, high-quality support — and that the colleagues providing that care feel equipped, valued, and empowered to do so.
As Head of Medical Services, Mel leads our medical team, ensuring that patients in our care receive the highest standard of clinical support. Working closely with colleagues across both sites, Mel oversees the day-to-day work of our doctors, driving excellence in palliative and end of life care and ensuring that every patient and their family feels supported, dignified, and heard.
On the wards at our hospices, our team of staff and volunteers wear name badges and will introduce themselves to you when you first meet. You can recognise team members and their roles by the uniform that they wear.
